Legal Information

Privacy Policy

This policy explains how ScholarBridge Academic Support handles personal information when you visit our website or contact us.

1. Information We Collect

When you contact ScholarBridge, we may receive information you choose to provide, such as your name, email address, institution, the type of support you need, and the details in your message.

2. How We Use Your Information

We use submitted information to respond to inquiries, discuss requested services, communicate with you, and improve our services. We do not ask you to submit passwords or sensitive account credentials through this website.

3. How Information Is Shared

We do not sell your personal information. Information may be processed by service providers that help operate the website or communicate with you, or disclosed where required by law.

4. Email Communication

If you use our contact form, your browser may open Gmail with your details prepared in a draft. The information is not sent to ScholarBridge until you review and send that email. Google's own privacy practices apply when you use Gmail.

5. Data Security and Retention

We take reasonable steps to protect information we receive. However, no method of electronic transmission or storage is completely secure. We retain information only for as long as reasonably necessary for communication, service delivery, legal obligations, or resolving disputes.

6. Cookies and Analytics

This website may use essential technologies needed for operation. If analytics, advertising, or other tracking tools are introduced, this policy should be updated to explain their use and any available choices.

7. Your Privacy Choices

You may contact us to ask about personal information you have provided or request its correction or deletion, subject to applicable legal requirements.

8. Children's Privacy

ScholarBridge's services are intended for adults and college-level learners. We do not knowingly seek personal information from children without appropriate authorization.

9. Policy Updates

We may update this policy when our practices or legal requirements change. The updated version will be published on this page with a revised effective date.